Unresolved complaint for over 90 days? Our OnboardsMan will help.
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Because we care, we listen. If you have a complaint that has remained unresolved for 90 days or more, our Customer OnboardsMan will mediate on your behalf — free of charge.
If your complaint has not been resolved in 90 days, escalate to our OnboardsMan.
The OnboardsMan will respond within 10 working days.